AUTHENTICITY GUARANTEED
We take pride in ensuring that we only sell authentic items. We have been reselling since 2018 so we’re a seasoned reseller. We also rotate many of the same brands so we know how to authenticate items and spot fakes.
You can read feedback from our multi-platform online marketplace to assure you that we have a reputable business.
If, for any reason, you believe that the item you purchase from us is inauthentic, please contact our support care team right away so we can investigate your claim. You can use our Contact Form or directly email us at support@dressconfidently.com
PICTURE VERIFICATION
We provide pictures of the actual item for sale so you know exactly what you’ll receive. For your verification, we also add pictures of tags including the label, original tag and care tags. If there are any flaws, we take pictures of it too and notate it in the description.
If you’re familiar with a brand, these pictures should help you determine whether an item is authentic or not.
3RD PARTY AUTHENTICATION SERVICE
If you still have concerns about authenticity, our other option is to directly purchase the item through our Vestiaire Collective (VC) store and add Authentication Service with your purchase.
How It Works:
1. Visit our store on VC and add your item in a cart.
2. Select Authentication for $15 (out of pocket fee & non refundable).
3. We will ship your order to the VC office where they will authenticate the item. They will also inspect if there are any flaws or damages that wasn’t noted in the listing.
4. If there are any flaws, VC will notify you (the buyer) and see if you would still like the item. If you reject it, VC will send you a refund.
5. If there are no flaws and VC has completed the authentication, then VC will ship the item to you.
We understand that this additional fee may not be ideal but for peace of mind, we want you to know it’s available.
Kindly note, this Authentication Service is independently conducted by Vestiaire Collective. All orders and services made through this marketplace is subject to the marketplace’s Terms & Condition.